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Working under the management and oversight of experienced U.S. licensed attorneys, a Hire Intelligence LPO project team utilizes a dedicated, customized and secure web-based repository for your documents and performs its work in secure, professional offices in downtown Manila (Makati City), Philippines. Hire Intelligence staffs every project with a seasoned U.S. licensed managing attorney and experienced, full-time attorneys, team leads and legal professionals with relevant expertise.

HI's operational facilities are located in the central business district of Metro Manila (Makati City), Philippines, in a fully functional, secure office building having flexible work station configurations, 24/7 connectivity and backup redundancies, all of which is supervised by an experienced staff of legal and technology professionals. HI employs both physical and technological data security procedures to provide the highest degree of confidence in the security, protection and confidentiality of the data with which we are entrusted. This is in addition to the security measures utilized by our various e-discovery technology partners, with whom we coordinate workflow and scheduling to ensure 24/7 technical support.

Our legal process outsourcing team has deep experience with multiple e-discovery tools and platforms, allowing a Hire Intelligence review to be conducted using the platform with which you are most familiar. We can also assist you in the selection of the right review platform for your project. In each situation, HI will help you get the most out of that technology in a user-friendly way – on time and on budget.

The US and Philippines share a long, collaborative and stable business and political history. These deep roots, together with a highly-educated, English speaking society, provide the basis for a unique understanding and familiarity of US terminology and customs. Similarly, Philippines laws and business practices mirror those of the US; thus offering yet another advantage not available in other countries. Hire Intelligence constantly evaluates and utilizes the combined talents of its US and Philippines operations to seize every opportunity and make each project an operational and strategic success for our clients.

Hire Intelligence staffs its projects with experienced legal teams in a cost-effective location. Each project is supervised on site by a senior attorney who also assists with the actual substantive work. If the project were staffed in the same manner by the client's own law firm, the cost would be dramatically more expensive. There is no comparison, experience to experience, between the Hire Intelligence LPO team and stateside lawyers in terms of cost.

Hire Intelligence is well-versed in handling large-volume paper and electronic file batches in litigation, transactional, IP, and other legal matters. Using advanced e-discovery and data management tools, HI can assist you in securely, effectively and defensibly reducing the volume of data, allowing for an appropriate match of resources with needs; thereby saving time and expense while delivering the quality that you expect.

Hire Intelligence continuously adapts our workflow, protocols and processes to meet ever-changing needs and address challenges that inevitably arise during the course of a project, always seeking new information that may impact project strategy and objectives. Documented electronic and manual quality control procedures result in consistent coding and review decisions, validation of research and the delivery of a complete and accurate work product.

A Hire Intelligence project team gives you the ability to expand your work force to enable you to handle a project otherwise too big for your existing staff. Rather than placing an undue burden on your own staff, hiring additional employees or entering into long-term contract labor arrangements, Hire Intelligence can jump in quickly and effectively, without adding to your own headcount, to handle intermittent or longer term expansions in your work load. This allows you to confidently take on those additional matters and lets your internal staff work on higher value tasks and projects, while meeting existing needs.

Part of the beauty of working with a Philippines operational platform is the time difference. Frequently, our clients give us a project in the evening, and we assign it and have it reviewed and completed by the time the client awakens for the next work day. Our team is working through the US night to deliver results in a timely fashion.

Each Hire Intelligence project is managed stateside by experienced lawyers having a combined track record of nearly 75 years in practice. Hi's management team, comprised exclusively of US licensed attorneys, has worked in "first chair" roles in a broad and diverse range of litigation and corporate matters. Client interface is with the US attorney management team, who have been in your shoes and fully understand your challenges and objectives.

Hire Intelligence recognizes the critical importance of communication. Understanding the client's goals for the project is the only way to ensure that the end product meets the client's expectations and delivers complete client satisfaction. Hire Intelligence collaborates with its clients from day one, and regularly thereafter, to develop a clear understanding of the project and assist in the establishment and evolution of project protocols, objectives and milestones to maximize the accuracy and success of the project. Continuous, daily communications between HI’s Philippines operational team and our US project managers promptly address questions and clarifications throughout each project and guide each matter to its successful completion.

No one knows the objectives of the project better than the client. The US based management team of Hire Intelligence lawyers works together with the client to determine the client's needs and objectives. Through this process, documented project protocols are established and regularly refined as HI’s LPO team gains a deeper understanding of the issues, cast of players and nuances of the matter at hand. Frequent communication takes the place of guess work and speculation so that the objectives are truly client driven and that the final product meets or exceeds the client's expectations.

Hire Intelligence understands that the best way to deliver the best end product is through active, regular and open communication, through a variety of channels. We do not simply wait for an email with instructions. Instead, we pro-actively meet with the client at the earliest possible stages of the timeline, discuss the project goals and expectations, ask questions and exchange ideas — taking advantage of HI's "first chair" experience and resources to serve as a partner, not just a vendor. Throughout the course of the project, daily interaction with team members, regular reporting of results and findings, and continuous analysis and refinement of work product and processes ensure that all sides of the equation are equipped with the information necessary to complete the project effectively and efficiently. This can only be achieved with active, engaged communications — a hallmark of HI's commitment to excellence.